We are more than a third-party collection agency. Second Alliance is a complete and natural extension of your receivables department. We address and support the spectrum of your expansive responsibilities encompassing student finance, repayment and delinquency.
Along with the industry’s highest recoveries you’ll also have:
For you and your staff:
- Policy and Procedure Review
- Strategy Development
- Regulatory and Compliance Updates
- Ongoing Job Related Training
- Senior Management Access for all Staff
- Resources and Materials
- Skip Tracing Assistance
- Traditional Collection Placement Alternatives
- Climate Evolving Readiness
For your students:
- A Genuine Concern Approach
- Financial Literacy Education and Materials
- Loan Entitlement Processing – Deferment, Cancellation
- Transparent Repayment Options
- Income Contingent Repayment Plan
- Total Debt Management Education and Awareness
- CURE Program
- Arrearage Program
- Rehabilitative Program
Second Alliance is on a mission to change the view and function of a collection vendor from a business necessity to an academic essential. Our purpose is to provide complete support to you and your department in pre-default and to carry the institutional torch post-default.