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Working with a Collection Agency
August 10, 2016 @ 1:00 pm - 2:00 pm
Being contacted by a collection agency can be a scary thought. When two strangers have a conversation that involves an obstacle, it can be easy to experience conflict. The ego can, as a self-defense mechanism, engage defensiveness, aggression, posturing, inflation or isolation when uncomfortably wrestling for position in a conversation.
This class is designed to prepare you to approach and work with a collection agency and to find the best possible solution. We will discuss:
- The Fair Debt Collection Practices Act. What can the agency do and what can’t they
- How to have a great conversation with a debt collector
- Payment plans
- Submitting a settlement offer
- Disputing an account
- Filing a complaint