With Student Retention and Student Debt reigning as key issues on every campus this presentation will introduce the thinking behind and process that has helped University Collection Departments find partners in other offices to set records retaining students and resolving their financial issues

We will discuss:

• Cross department teamwork partnering with:
  • Academic departments and advisors
  • Financial aid
  • Computer services
• Establishing a plan that works from billing through write-off

The presentation will take you from idea through implementation and give you a model that you too can employ.