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FCRA – Accurate Reporting and Handling Disputes

September 9, 2020 @ 11:00 am - 12:00 pm


If you (or your billing servicer) report information about consumers to a Credit Reporting Agency, you are considered a “furnisher” of information under the FCRA. You have an obligation to supply fair and accurate credit reporting and risk liability if you do not. We will discuss:

  • Legislative Overview
  • Responsible and Accurate Reporting, especially in the age of COVID
  • Common Mistakes in Reporting Delinquencies
  • Verbal and Written Disputes
  • Conducting a Reasonable Investigation
  • Written Policies and Procedures
  • Frivolous or Irrelevant Disputes
  • Liabilities

Guest Presenter

June Coleman Attorney at Law

June Coleman is managing the California office of Messer Strickler, Ltd., a preeminent litigation law firm that represents creditors and collection professionals in consumer actions.  Ms. Coleman is a defense litigator with more than 20 years of experience.  Her areas of emphasis include consumer rights actions involving statutes such as the FDCPA, TCPA, and FCRA, and their California counterparts. She has a deep understanding of permissible debt collection conduct and how best to defend claims and minimize liability in the collection industry.  She also defends collection attorneys before the California State Bar.  She is an accomplished author and a well-known presenter who speaks frequently.  Since 2008, Ms. Coleman has been voted by her peers as one of the top 5% of lawyers practicing in Northern California, earning her a spot on the Law & Politics’ Northern California Super Lawyers list; as well as  the Sacramento Business Journal’s “Best of the Bar” and Sacramento Magazine’s “Top of the Bar” lists.  Ms. Coleman is a Martindale Hubbell AV Preeminent rated attorney.

Download the presentation PDF here


September 9, 2020
11:00 am - 12:00 pm
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