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Cruisin’ to Collections SFS Compliance and Strategy Conference 2017

July 16, 2017 - July 19, 2017



Registration: $399.00
Hotel Conference Rate: Deluxe Rooms $53.00 – Luxury Suites from $119.00

Registration includes:
Sunday cocktail reception with entertainment, three breakfasts, two luncheons, Monday fun dinner out, refreshment breaks and conference materials


  1. Bursar Collections Daily Operations 1
  2. Guarding Against Identity Theft: Red Flag Rules and Student Awareness
  3. FDCPA/UDAAP Compliance for Creditors and CFPB Update
  4. Developing a Policy and Procedures Handbook
  5. Consumer Financial Protection Bureau – Update on Campus Financial Related Issues
  6. Sensitivities on Campus – Triggers, Safe Spaces and Gender Identification
  7. Federal Perkins Update and the Perkins Loan Extension Act
  8. Collection Telephone Calls – Compliance and Strategies
  9. Collection Letter Review – Compliance and Strategies
  10. Statute of Limitations – Collecting on Time Barred Accounts
  11. Bursar Collections Daily Operations 2
  12. Department of Education Update
  13. Bankruptcy – A Thorough Overview of Documents and Procedures
  14. Litigation – Pros/Cons and Doing it Yourself
  15. 1098-T Reporting Changes and Updates
  16. Reaping All You Can From Your Billing Servicer Relationship
  17. Federal/Private Loan Resolution – Consolidation, Rehabilitation and Loan Modifications
  18. Networking with Colleagues
  19. Customer Service, Complaint Management and Assertive Communication
  20. Roundtable Discussions:
    Stale Dated Check Process

Why should you attend?

  • Keep up to date with trending topics and regulatory changes
  • Network with your colleagues and industry professionals
  • Enhance your professional development
  • Acquire new skills and perspectives to share and implement

Who should attend?

  • Perkins Loans Managers
  • Receivables Managers
  • Student Loan/Account Collectors
  • Cashier
  • Bursar
  • Concierge


July 16, 2017
July 19, 2017
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